Kay Jewelers

Opinions

• Alina Dannis

  Apr, 14 2018
  ★ ☆ ☆ ☆ ☆
  There customer service here is very bad! I called asking questions about the rings they had in their stores and they didn’t want to give me any information over the phone. They Begin to tell me they have other customers in there store and if I wanted more information I had to come in. When I brought up a sale that was going to be going on which was 25% off I asked her for the price of a ring and she told me it would be 200 dollars. She was WAY OFF! there manager Elizabeth told me she couldn’t give me anymore information because it was time for her lunch and told me to call the store back in about 30 minutes.
  I couldn’t believe it! I have never ever been treated that way EVER! I will not recommend going here at all! I’ve been working very close with corporate trying to replace my ring, they recommended me to call around stores instead of driving to all different locations and this is the customer service I get. I will bring this up with corporate and trying to take this higher up!

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