Jiffy Lube

Opinions

• Chou Cha

  Oct, 17 2018
  ★ ☆ ☆ ☆ ☆
  I been meaning to put up my experince at this location for a while now but just haven't had the time. Normally I don't do this but hear me out. I went out here sometime last year in October 2017. I got an oil change, tire rotation, a rock chip repaired and cabinet filter replaced. They told me that it'll take 1 hour and after 10-15 min. They said everything was done. I walk out to the car and notice my gloves compartment was completely assemble and the cabinet filter was laying on the passenger seat. I also notice that the rock chip still look the same like it never got touch. And I also notice the big mark on the tire was still at the same side of the car. The employee had told me that they done everything and just forgot to put the gloves compartment back altogether. After the first snow winter that we had last Christmas. My windshield crack form the rock chip all across my windshield. I took my car back and complain to the manager and he said there's nothing they could do. I told him my experience that day when I took the car in. The manager said that he will check the camera to see if they ever fix the rock chip, and did the tire rotation. I left my phone number and name with him and they never called me back. It's been 3 month now and still waiting. This place a joke and I would never go back

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