Grant Park Dentistry

Opinions

• Jude Cope DO

  Nov, 21 2018
  ★ ★ ☆ ☆ ☆
  I would rate this office higher if my encounter was solely with the dentist, Dr. Morales. He is extremely talented and well-versed in Neuromuscular Dentistry, a skill set of dentistry that seems to be hard to find amongst General Dentist. It was for this skill that I sought out the office. Unfortunately, the office manager, a young and clearly inexperienced man, made my experience absolutely horrible. First, after I said that I would not do the test their front desk clerk (not the dentist) and the manager said I had to do, the manager became condescending and belligerent towards me. I told him that he needed to adjust his behavior and that as a physician, I was well aware of what my rights were as a patient. That didn't change his behavior. He only got ruder. Thankfully Dr. Morales's care was AWESOME, but I have had enough experience to know that your office staff can make or break your business. After that experience, I never recommended Grant Park Dentistry to any of my own Pediatric patients, because I didn't want them to suffer the same treatment as I had to endure. I never went back after my treatment was completed with Dr. Morales. I wouldn't recommend other POC going to this place either.

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