Crunch - Division

Opinions

• Steffani Cuff

  Mar, 01 2018
  ★ ☆ ☆ ☆ ☆
  I don't really write bad reviews but I had such a negative and gut wrenching experience with the "manager" Samantha and I was cheated out of $40.00 for an annual maintenance fee. The girl rotated her head in several unnecessary circles at me when I asked if there was something to do about my account being charged on a Sunday on Easter. I told her I even spoke with someone on the phone who told me to come in and sign a paper to cancel my membership and that I would be reimbursed the money. She rolled her neck some more and asked me who I spoke with ? Like I was lying about Crunch calling me ? I asked to speak with her manager or someone else and she got to twirling her neck again. Anyway terrible, inappropriate costumer service. I think she is a little jaded and worked to long at crunch. Idk maybe she was having a bad day. How you a manager and have no costumer service skills tho? I'm sad about my experience cause now I have a bad taste in my mouth about Crunch.
  
  Anyway Pros: Cheap price. Decent equipment.
  
  Cons: Entitled, awry, defensive crunch fitness managers, Goober employees, dirty equipment.
  
  But hey 10 bucks is 10 bucks ? Amiright.
• Ryan Antunez

  Jan, 19 2018
  ★ ★ ★ ★ ★
  Killer staff, love the lax family feel environment. Would choose this gym over LA, 24, or planet any day.

Photos of Crunch - Division

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